Winmyr Terms & Conditions

1. Introduction & Definitions

Winmyr (referred to hereinafter as the "Platform", "we", or "Winmyr") is an online gaming and Sports Betting platform operated at https://winmyr.click. These Terms and Conditions ("Terms") constitute a legal agreement between Winmyr and its users ("you", "member", or "player").

By accessing, registering on, or using any service on the Winmyr platform, you are considered to have fully accepted these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using the platform.

Key Definitions

• "Account" — Your personal registered profile on Winmyr.
• "Balance" — The total funds held in your account.
• "Bonus Funds" — Funds received through promotions that can be withdrawn after meeting the specified conditions.
• "Wagering Requirement" — The wagering requirement that must be met before a bonus can be withdrawn.
• "KYC" — Know Your Customer — the identity verification process.

2. Eligibility & Age Requirements

The following eligibility criteria must be met to open an account and use the betting or gaming services at Winmyr:

• You must be 18 years of age or older.
• You must use the platform of your own free will and independently.
• Your account must not be on the self-exclusion list.
• You must not have been previously permanently banned from Winmyr.

Winmyr recommends using parental control tools to keep minors away from gaming. To learn more about this, Responsible Play View page.

3. Account Registration & Verification

Only one account per person is permitted at Winmyr. Creating multiple accounts may result in all accounts being closed and balances forfeited.

Information provided at the time of registration

• You must provide your correct name, date of birth, address, and contact details.
• Providing false information may result in account termination and forfeiture of winnings.
• If your details change, notify the support team immediately.

KYC Verification Process

When you request a withdrawal or exceed certain limits, Winmyr may ask for the following documents:

• Scanned copy of National ID (NID) or passport.
• A recent utility bill or bank statement (for address verification).
• Screenshot of payment method (for verifying bKash/Nagad/Rocket number).

Account Security

You are responsible for keeping your account password and login details confidential. Sharing your account with anyone else is a violation of the Terms & Conditions. If you suspect any unauthorized access, contact support@winmyr.click immediately.

4. Deposits & Withdrawals

Deposit

Winmyr currently supports the following payment methods: bKash, Nagad, Rocket, DBBL Net Banking, Visa, and Mastercard. The minimum deposit amount is ৳200.

• All deposits must be made from a payment method registered in your own name.
• Third-party payments will not be accepted and will be returned.
• Deposits are generally credited to your account instantly.
• Winmyr does not charge any deposit fees, though your bank or mobile operator may apply their own charges.

Withdrawal

Withdrawal requests are typically processed within 5 to 30 minutes. However, KYC verification or security reviews may extend processing time to up to 48 hours.

• Withdrawals can only be made to the same payment method used for the deposit.
• The minimum withdrawal amount is ৳500 BDT.
• Winnings from bonus funds can only be withdrawn after the wagering requirements have been met.
• The maximum daily withdrawal limit is ৳2,00,000. VIP members are eligible for higher limits.

5. Bonuses & Promotions

Winmyr offers a range of bonuses and promotions. Each bonus has its own terms, detailed on the relevant promotion page. The general bonus policy is outlined below:

Welcome Bonus

• A 100% bonus on your first deposit is available up to a maximum of ৳10,000.
• Specific opt-in may be required to claim a bonus.
• The welcome bonus is applicable only once per account.

Wagering Requirement

• Bonus amounts typically require 15x to 35x wagering.
• Slot games generally contribute 100% towards wagering requirements.
• Live Casino table games may contribute 10%–20% towards wagering.
• Minimum odds for Sports Betting must be 1.5 or higher.

Reasons for Bonus Cancellation

• Attempting to claim bonuses from multiple accounts.
• Suspected bonus abuse.
• Requesting a withdrawal before meeting the wagering requirement.

6. Betting Rules

The following general rules apply to all betting and gaming on Winmyr. Detailed rules specific to each game type can be found in the relevant section.

Sports Betting

• Bets must be confirmed before the match begins; in-play rules apply for live betting.
• If incorrect odds are displayed due to a technical error, Winmyr reserves the right to void the affected bets.
• If an event is cancelled, the bet amount will be refunded.
• Bets tied to proven cases of match-fixing or corruption will be voided.

Casino & Slots

• All games use certified RNG (Random Number Generator) technology.
• The RTP (Return to Player) for each game is available in the game description.
• Winnings resulting from a software malfunction may be voided.

Live Casino

• If a connection is lost during a live dealer game, the result of that round will be considered final.
• The dealer's decision is final and not open to dispute.

7. Prohibited Activities

The following activities are strictly prohibited on Winmyr and may result in account termination and forfeiture of balance:

• Creating multiple accounts or using another person's account.
• Abusing the bonus system or engaging in bonus arbitrage.
• Placing bets using automated bots or software.
• Exploiting platform vulnerabilities or technical glitches.
• Money laundering or transactions involving illegal funds.
• Fraudulent conduct toward other members.
• Disrespectful or abusive behavior toward Winmyr staff.

8. Responsible Gaming

Winmyr believes gaming should be an enjoyable form of entertainment. We encourage all members to play responsibly. To support this, Winmyr provides the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Set a maximum loss limit for a specified time period.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Permanently close your account for an extended break.

For more information on responsible gaming and support, visit our Responsible Play View page.

9. Privacy & Data Protection

Winmyr takes the protection of your personal data very seriously. To learn how we collect, use, and safeguard your information, please see our Privacy Policy Full details are provided on the page.

• Your personal information will never be sold to third parties.
• All data is protected with 256-bit SSL encryption.
• Information may be disclosed to authorities due to legal obligations.
• You may request to view or delete your data at any time.

10. Account Termination

Closed by You

You can close your account at any time by contacting support@winmyr.click. Please withdraw your balance before closing. Any bonus funds will be forfeited upon account closure.

Cancelled by Winmyr

Winmyr reserves the right to immediately close any account for the following reasons:

• Serious violations of the Terms & Conditions.
• Providing false or misleading information.
• Fraudulent activity or bonus abuse.
• Incomplete KYC verification.
• Account inactive for an extended period (over 2 years).

11. Limitation of Liability

Winmyr is not liable for the following:

• Loss of a game or bet due to internet disconnection.
• Delays or errors on the part of third-party payment providers.
• Accessing your account through unauthorized means.
• Issues with the user's own device or network.

Winmyr is committed to maintaining platform stability and security at all times. However, occasional temporary downtime may occur for infrastructure maintenance.

12. Changes & Contact

Winmyr reserves the right to update these Terms & Conditions at any time. Continued access to the platform after any changes constitutes your acceptance of the revised terms. For significant updates, notice will be provided via email or an on-site announcement.

For any questions regarding these Terms and Conditions, please get in touch with us:

• Email: support@winmyr.click
• Live Chat: Available 24/7
• Help Center: /help-center